The 4 key questions on the lighting design phase to assess the creative and technical rigour of your supplier.
Lighting plot supplied in advance?A detailed lighting plot (positions, sources, angles, temperatures) must be delivered before the event. If there is no written document, nothing is fixed.
Is the creative intent developed with you?A good supplier gets you talking about your message before talking about equipment. If you are offered a standard kit without any questions, it is equipment hire in disguise.
Consistent with filming and broadcast?5600K, CRI > 95, flicker-free: these parameters must be validated with your video teams from the design stage, not discovered on show day.
Energy consumption calculated?A precise calculation including start-up peaks, power supply losses and control systems. Not just the rated power of the LEDs.
The 4 key questions on the programming & tests phase to assess the technical reliability of your supplier.
Desk programmed in advance?Programming the scenes before the event means a professional. Programming by feel on site is a major risk for timing and consistency.
Scenes tested before show day?Every cue must be validated in rehearsal. If it is tested live in front of the audience, you are paying for their training.
DMX / Art-Net / sACN broadcast synchronisation?Unified network architecture, central node, cross-protocol latency tests. Ask for the technical diagram.
Technicians qualified on these protocols?IP, sACN, NDI skills: not every lighting operator has them. Ask for certifications and broadcast experience.
The 4 key questions on the show day coordination phase to assess operational reliability.
Experienced lighting operator at the desk?A dedicated lighting operator, present throughout, who knows your programming. Not a technician discovering the desk that morning.
Live adjustments possible?An empty room does not behave like a full one. Levels, temperatures and timings must be adjustable in real time.
Pre-wired backup equipment?20% extra fixtures pre-powered, a mirror desk, dual network paths. Ask for the written redundancy plan.
Response time to an incident?A contractual commitment of under 2 minutes for any critical incident. Written switchover procedures validated in rehearsal.