The 4 key questions on the Survey & Architecture phase to assess your supplier's rigour before signing.
Is a redundant control room planned?Main control room + mirror control room with automatic failover. Without a backup control room, a vision mixer failure means the live show stops.
Are the critical links doubled?Fibre + 4G/5G as backup, or bonded LTE. A single link is a single point of failure for your whole live show.
Is there a documented failover plan?Ask for the signal flow diagram with alert thresholds and failover procedures. Without a written plan, it is improvisation under pressure.
Have the broadcast rights been cleared?SACEM for music, speaker releases, GDPR for faces. The client remains responsible: insist on the checklist.
The key questions on the Control Room & Monitoring phase during the event.
Is multi-source synchronisation ensured?Systematic genlock between cameras, computer sources and graphics. Without genlock: out-of-sync lips and messy transitions.
Are the live graphics tested in advance?Speaker lower thirds, overlays and PowerPoint validated at rehearsal the day before. No discovering the templates in the middle of the live show.
Is monitoring centralised in the control room?Bitrates, latency and audio levels permanently displayed to the operators. Without visible monitoring, an incident is detected too late.
Does the control room team have broadcast experience?Ask for recent live multi-camera references. Live broadcast cannot be improvised: operational experience counts.
The key questions on the Streaming & Distribution phase to your remote audiences.
Is the encoding adaptive?Variable bitrate depending on the viewer's bandwidth. Without adaptive bitrate: dropouts on weak connections.
How many platforms at the same time?Parallel encoding to YouTube, LinkedIn, Facebook, Teams. Check the technical limit of the set-up and the available upload bandwidth.
Is latency measured per platform?An objective measurement provided, a documented target latency. The Q&A on LinkedIn arrives 30 seconds after the live moment if nothing is calibrated.
Is stream monitoring continuous?Bitrate/stream health monitoring per destination, automatic alert in case of dropout. Without monitoring, the incident is invisible from the control room.